Glass & Co. Lawyers

Australian Immigration Services - Cost Policy

Consultations

We charge for an initial consultation which usually takes place by appointment in our office, by e-mail or telephone.

the charges which are payable at the time of consultation are as follows:

We accept cash, cheque, EFTPOS, credit card or direct deposit. please contact us for more information.

The amount paid for a consultation is recorded in our system and will be credited towards future lump sum legal costs when we are instructed to act for you in an appeal or a substantive visa application. This credit will only apply to the same matter covered in the initial consultation and only if the instructions for the substantive matter are received within 6 months of the initial consultation.

Legal Costs

Our legal costs per application vary depending on the complexity of a case and the number of applicants involved. We will always give you a quote for our legal costs before commencing a matter.

As lawyers, we are required under the Legal Profession Act 2004 (Vic) to enter into a costs agreement with you which sets out in detail exactly how much you will be charged, and when you will be charged in relation to making an application on your behalf. The costs agreement also sets out the circumstances in which it may be necessary to undertake extra work on your behalf (for example, where there is an allegation made by DIAC about bogus documents or work experience in an application) and the rate at which that extra work will be charged.

It is our practice to have all payments towards costs deposited into our Statutory trust account which is subject to annual audits. The full lump sum amount should be deposited into our trust account by the time of lodgement of the application. It is not transferred to our office account until an acknowledgment is received from DIAC and we have rendered you an account.

Our fees are carefully calculated. All applications vary and each case is carefully appraised by us to ensure that a lump sum amount is calculated which takes into account, the complexity of the case and the applicant's details and background. By treating each case as unique and Individual each client can be assured to receive the individual care and service required.

Fee Range (ex GST) $AUD

These fees are approximate and do not include disbursements such as government or assessing bodies fees. GST is not payable if payment is made by you and you are resident overseas.

DIMIA lodging fees can vary without notice. See form 990i at http://www.immi.gov.au/allforms/990i.htm for current DIMIA fees.

Australian Goods and Services Tax (GST) may be applicable for any applications made on shore.

Other fees such as DIMIA lodging fees, skills assessment fees, health examinations, police clearance fees and translation costs are the responsibility of the client.

Our refund policy

Both legally and ethically, applications should only be lodged that satisfy the legislative criteria and we rely on our clients to give us correct information and valid documents. When applications are refused for reasons over which we have no control, we cannot be held responsible. As legal practitioners we are obliged to hold Professional Indemnity insurance against professional negligence so that if you suffer a financial loss due to our negligence you can be indemnified for that loss.

For more information please refer to our disclosure statement

We welcome any queries regarding costs, please feel free to
Email: info@glassandcolawyers.com